Accessibility

This accessibility statement applies to myjointhealthhub.nhs.uk.

This website is run by NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) in collaboration with North Bristol NHS Trust (NBT), University Hospital Bristol and Weston NHS Trust (UHBW) and Sirona Health and Care. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • some older PDF documents may be not fully accessible to screen reader software

Feedback and contact information

If you need information in a different format please get in touch and tell us:

  • the web address (URL) of the content
    your name and email address
  • the format you need (for example: audio CD, braille, BSL or large print, accessible PDF)

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, please contact us and let us know, so that we can put it right.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Bristol, North Somerset and South Gloucestershire ICB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information about our meetings.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement
This statement was prepared on 1 July 2022.

This website was last tested on 1 July 2022.

The test was carried out by our website developer.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.